Kastamonu University has implemented structural changes to maximize student satisfaction and accelerate digital transformation in service processes. The "Central Student Affairs Structure" project, led by the Student Affairs Department, was launched to provide students with more effective, faster, and coordinated services.

As part of the pilot application, the Faculty of Education, the Faculty of Economics and Administrative Sciences, the Faculty of Theology, the Faculty of Communication, and the Faculty of Tourism were initially included in the project. Student affairs personnel working in these faculties will operate under the coordination of our University's Student Affairs Department, ensuring that processes are managed from a single center.

With the new restructuring, the aim is to shorten response times to student requests, move document and application processes to digital platforms, and make information flow between academic and administrative units more efficient. Through this pilot application, our university aims to implement a student-centered service model. As part of the project, it is planned to create a more integrated structure for student information systems, expand digital application channels, and establish effective feedback mechanisms.

The Student Affairs Department aims to expand the system to all faculties and colleges based on the data obtained from the application and student feedback. Thus, our University will achieve a structure that can quickly respond to the needs of each student by balancing "central management—local access" in student services.

Our Rector, Prof. Dr. Ahmet Hamdi Topal, emphasized that the centralized structure is a step taken in line with the university's long-term goals and used the following expressions regarding the project:

“We see a student-centered management approach not just as a principle, but as a goal that we place at the heart of every practice. Our university continues to implement innovations in student services that meet the requirements of the age, just as it does in every field. The Central Student Affairs Structure will enable our students to complete their transactions more quickly, efficiently, and regularly. Our goal is to reduce bureaucratic processes, allowing our students to focus more on their academic lives."

Our rector concluded by emphasizing that this transformation is not just an administrative arrangement but also an institutional change.

“We are working with determination to create a university model that supports academic success with the goal of excellence in education and quality, focuses on student satisfaction, and makes the best use of digital technologies."